Managed IT & AMC — predictable performance, minimal downtime

Assess. Monitor. Maintain. Report. We keep your infrastructure secure and available — with SLAs your business can rely on.

Response SLA: Onsite within 4 hours (priority), Remote assistance within 30 minutes.

We follow a simple, repeatable process focused on minimizing risk and maximizing uptime.

Assess
Onsite or remote assessment — inventory, risk scoring and tailored SLA proposal.
Monitor
24/7 monitoring with alerting, ticket automation and live dashboarding.
Maintain
Planned patching, backups, and quarterly health checks — hands-on engineering.
Report
Clear monthly reports, incident summaries and continuous improvement roadmap.

Uptime guarantee

99.95%

Avg. MTTR

≤ 2 hours

Customer satisfaction

4.8 / 5

What we do — practical, measurable support

Our AMC packages are built for clarity: defined SLAs, proactive maintenance, and transparent reporting — so you always know what you're paying for.

Proactive Monitoring

24/7 monitoring of servers, network, and critical apps with alert escalation.

Patch & Vulnerability Management

Regular patching schedule and vulnerability remediation tracking.

Onsite & Remote Support

Certified engineers available for remote triage and onsite interventions.

“They reduced our downtime and made IT predictable.” — Example Co.

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